Our terms.

These Terms of Service (“Terms”) are a binding agreement between you and Lovelent (“Lovelent,” “we,” “us,” or “our”). They govern your access to lovelent.com, wedding sites hosted by Lovelent, and the related tools, content, and services (together, the “Service”). Our Privacy Policy explains how we handle personal information.

By creating an account, buying a plan, submitting an RSVP, uploading a photo, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use Lovelent for someone else or an organization, you confirm that you have authority to bind them too.

Account holders must be at least 18 and legally able to enter a contract. The Service is for genuine weddings and closely related celebrations. Guests may use guest-facing features only if they are legally able to agree to the parts of these Terms that apply to them; children must use them through a parent or guardian.

Lovelent provides tools for creating a wedding site and managing details such as guests, RSVPs, meals, seating, registries, accommodations, photographs, invitations, and connected domains. Some features may be previews, unavailable, or limited by plan, location, device, or technical requirements. The pricing page in effect when you purchase states what your plan includes.

Today, Free includes up to 500 guests and 5 gallery photographs. Forever includes up to 2,000 guests, 100 gallery photographs, 5,000 campaign email sends, and 2,500 Keepsake photographs per wedding. These are fair-use allowances, not automatic overage charges. We may refuse or review unusual usage, automated activity, unrelated storage, or attempts to evade a limit.

“Forever” is the name of a one-time-purchase plan. It means there is no recurring Lovelent subscription fee for that plan and access continues while your account is in good standing and Lovelent offers the Service. It is not a promise that any company, feature, domain, storage system, or online service will exist literally forever.

Give us accurate information and keep your email account, sign-in codes, sessions, wedding link, RSVP management links, and site passcode secure. You are responsible for activity through your account and for promptly telling us through the contact page about suspected unauthorized access.

A site passcode is an additional access control, not a guarantee of confidentiality. Do not put financial account numbers, government identifiers, medical records, or other information that does not belong on a wedding site into the Service.

Between you and Lovelent, you keep ownership of the names, words, guest lists, photographs, designs, links, and other material you submit (“Your Content”). You give Lovelent a worldwide, non-exclusive, royalty-free license to host, cache, copy, format, transmit, display, and otherwise process Your Content only as needed to operate, secure, support, and provide the Service you request. This license includes showing published wedding content to people who visit the link and delivering guest responses to the couple.

The license ends when the content is deleted, except for copies that remain for a limited time in backups, caches, security records, or where retention is legally required. You are responsible for keeping your own copies of anything you cannot afford to lose and for using the export and download tools available in the Service before deleting an account.

You promise that you have the rights and permissions needed for Your Content and for Lovelent to use it as described here. You must not upload private information or photographs of another person without an appropriate reason and permission. If you send us suggestions, you allow us to use them without restriction or compensation, but we will not identify you publicly without permission.

Couples decide which guest details to add, what to ask in an RSVP, and how to use or export those details. Couples are responsible for having a lawful and fair reason to collect guest information, giving guests any notice the law requires, honoring applicable guest requests, and using exported information responsibly.

Dietary and allergy notes can be sensitive. Ask only for what the celebration genuinely needs, limit access, and do not use those notes for unrelated purposes. Lovelent organizes this information for the couple; it is not medical advice, and couples, venues, and caterers remain responsible for confirming and safely handling dietary needs.

A guest who submits an RSVP, message, or photograph confirms that the submission is accurate, lawful, and theirs to share. The guest gives the couple and Lovelent the permissions reasonably needed to receive, store, display, download, and keep that submission as part of the wedding. Guests should contact the couple—or us if needed—to correct or remove a submission.

Lovelent tells search engines not to index wedding sites, but an unlisted site can still be viewed and shared by anyone who has its link. Search-engine instructions are not a guarantee. If the details should be restricted, enable a passcode and share both the link and code carefully.

Keepsake upload pages are designed to be reachable by guests with the wedding link or QR code and may remain reachable even when the main wedding site uses a passcode. Uploaded Keepsake photographs are shown to the couple, not in the guest upload feed. Couples control their published site and are responsible for deciding when to publish, unpublish, change the link, or remove content.

You may not use the Service to:

• break the law, violate another person’s rights, or facilitate harm;
• upload malware, unlawful or exploitative material, or content that is defamatory, threatening, hateful, sexually explicit, or invasive of privacy;
• impersonate someone, misrepresent a relationship, send spam, or use campaign tools without the recipient permissions required by law;
• probe, bypass, disable, or interfere with security, access controls, rate limits, plan limits, or the operation of the Service;
• scrape, resell, copy, reverse engineer, or use the Service or its output to build a competing service except where law does not allow that restriction;
• use Lovelent as general-purpose file storage or operate automated accounts without our written permission.

We may investigate suspected violations and remove content, restrict features, or suspend access when reasonably necessary to protect guests, couples, Lovelent, or others.

Paid plans are charged once, not as a renewing subscription. Prices, included features, currency, and any applicable taxes are shown before purchase. We may change prices prospectively, but a new price will not create a recurring charge or retroactively change a completed purchase.

A payment partner or merchant of record may process the purchase, appear as the seller on your receipt, collect payment and billing details directly, calculate taxes, and handle fraud, disputes, and refunds. Its checkout terms and privacy notice also apply. Lovelent does not need your full payment-card number to provide the Service.

If the plan is not right for you, write to us through the contact page within 30 days of the original purchase and we will refund that purchase to the original payment method. This promise does not limit any non-waivable cancellation, refund, or consumer rights you have under applicable law.

If you connect a domain, you remain responsible for registering, paying for, renewing, securing, and lawfully using it. DNS, certificates, registrars, registries, email delivery, maps, gift registries, accommodations, and other third-party services can fail or change outside Lovelent’s control.

Links to third-party sites are provided for convenience. Lovelent does not control or endorse their content, purchases, security, availability, or privacy practices. Your dealings with them are between you and that third party.

We may add, change, limit, or discontinue parts of the Service, including preview features. When practical, we will give reasonable notice of a material change that significantly reduces a paid feature. We may suspend or terminate access for a material breach, unlawful conduct, nonpayment, security risk, harm to others, or use that threatens the Service. Urgent action may occur without prior notice.

You can stop using Lovelent, unpublish or reset a site, or delete your account in the studio. Account deletion is intended to be permanent and removes the account and associated wedding data from active systems, subject to limited legal, security, backup, and transaction-retention needs described in the Privacy Policy. Export or download what you need first.

Provisions that by their nature should survive—such as ownership, payment, disclaimers, liability limits, indemnity, and dispute terms—remain effective after access ends.

Lovelent and its licensors own the Service, including its software, visual system, templates, text, trademarks, and other materials, excluding Your Content. Subject to these Terms, we give you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service for your wedding.

If you believe content on Lovelent infringes your rights, use the contact page and include your contact information, the work or right at issue, the content’s location, and enough detail for us to evaluate the request. We may remove or restrict content while we investigate.

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Lovelent disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranty arising from course of dealing or usage of trade.

We do not promise that the Service will always be available, uninterrupted, secure, accurate, error-free, or compatible with every browser, device, vendor, domain, or third-party service; that every email will be delivered; or that content will never be lost. Lovelent is software, not a wedding planner, caterer, venue, emergency service, legal adviser, medical adviser, or permanent archive.

Some places do not allow certain warranty disclaimers. In those places, these disclaimers apply only to the extent the law allows, and your non-waivable consumer rights remain intact.

To the fullest extent permitted by law, Lovelent and its owners, affiliates, personnel, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, content, opportunities, or business interruption, even if we knew such loss was possible.

To the fullest extent permitted by law, their total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of US$100 or the amount you paid Lovelent for the Service giving rise to the claim during the 12 months before the event that created liability.

These limits do not apply to liability that cannot lawfully be limited or excluded. Each limitation applies independently and is an essential part of the agreement.

To the extent permitted by law, you will defend, indemnify, and hold harmless Lovelent and its owners, affiliates, personnel, and suppliers from third-party claims, losses, liabilities, damages, judgments, and reasonable legal fees arising from Your Content, your misuse of the Service, your violation of these Terms or law, or your infringement of another person’s rights. This does not require you to cover claims caused by Lovelent’s own unlawful conduct, and it does not reduce rights that consumer law does not allow you to waive.

Most problems deserve a human before they deserve a courtroom. Before filing a formal claim, you and Lovelent agree to send a written description of the issue and requested resolution to the other side and allow 30 days for a good-faith attempt to resolve it. Send notices through our contact page. This does not prevent either side from seeking urgent injunctive relief or using small-claims court where eligible, and a deadline will not expire during the 30-day informal period if the law permits it to be paused.

Nothing in these Terms takes away mandatory rights or remedies available to you under the law that applies where you live.

These Terms and the policies they reference are the entire agreement about the Service and replace earlier discussions about it. If one provision is unenforceable, it will be narrowed only as much as needed and the rest will stay effective. A delay in enforcing a provision is not a waiver.

You may not assign these Terms without our consent. We may assign them as part of a merger, financing, reorganization, sale of assets, or transfer of the Service. Neither side is responsible for delay caused by events beyond reasonable control, except for payment obligations.

We may update these Terms as the Service or law changes. We will update the date above and, for a material change, provide reasonable notice in the Service or by email when appropriate. Changes apply prospectively from their stated effective date. If you keep using the Service after then, you accept the revised Terms.